Bangla 89 Privacy Policy — Your Data is Fully Protected

Welcome to Bangla 89. This Privacy Policy explains how we collect, use, and protect the personal information of users on our website and mobile app. Bangla 89 is one of Bangladesh's most trusted online betting platforms, and we take your privacy seriously.

This privacy policy applies to anyone who visits the Bangla 89 website, downloads the app, creates an account, or uses any of our services. By using our platform, you are considered to have accepted this privacy policy.

Bangla 89 consistently upholds international data protection standards. Our Privacy Policy is reviewed regularly, and members are notified in advance of any significant changes. Your trust is our most valued asset.

Bangla 89 collects certain information to provide you with the best possible experience. This data falls into two categories — what you provide directly, and what our systems collect automatically.

We follow a strict minimum data collection policy — if information isn't directly needed to provide our services, we don't collect it. Your financial details are never stored in full on our servers; payment gateway providers handle this information securely.

Bangla 89 uses collected data only for the purposes listed below — nothing more:

• Account Management: For registration, login, identity verification, and account security.
• Service Delivery: For betting, payment processing, and paying out winnings.
• Security Assurance: To detect and prevent fraud, money laundering, and suspicious activity.
• Contact: For sending important security updates, transaction confirmations, and support messages.
• Service Improvement: To analyse user experience and improve the platform.
• Legal Compliance: To meet regulatory requirements and comply with licensing conditions.
• Promotional Communications: For sending bonus and promotional messages, only with your consent.

Bangla 89 does not generally share your personal data with third parties. However, limited information may be shared in specific circumstances:

• Payment Providers: Necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Service: Limited data may be shared with an approved verification partner as part of the KYC process.
• Legal Obligations: Information may be disclosed to government authorities or courts as required by law in Bangladesh.
• Fraud Prevention: Information may be shared with regulatory authorities to prevent fraud and money laundering.

Only the minimum necessary information is shared in the above cases. Our agreements with third-party partners include strict confidentiality obligations. Bangla 89 never sells or shares your data with advertising networks, data brokers, or marketing companies.

Bangla 89's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: To maintain login sessions, store security tokens, and remember language preferences. The platform cannot function properly without these.
• Functional Cookies: To remember your preferred settings, theme, and betting preferences. These cookies personalize your experience.
• Analytics Cookies: To understand which pages get the most traffic and where improvements are needed. This data is fully anonymised.

You can disable non-essential cookies through your browser settings. Keep in mind that doing so may affect certain platform features. Bangla 89 does not use any cross-site tracking or fingerprinting technologies.

Bangla 89 does not retain your data beyond what is necessary. Separate retention periods are defined for different types of information:

• Account Information: For as long as the account is active and up to 5 years after closure (due to legal obligations).
• Transaction Records: Up to 7 years from the date of the last transaction, in accordance with financial regulatory requirements.
• Betting History: Up to 3 years after account closure.
• Log Files: Up to 12 months, then automatically deleted.
• Support Conversations: Up to 2 years after last contact.

Once the retention period expires, data is permanently deleted or anonymized using secure methods. You may request account deletion at any time, though legal retention obligations may prevent some data from being removed immediately.

Bangla 89 uses industry-leading technology and practices to keep your data secure. Our security infrastructure includes:

• 256-bit TLS/SSL encryption — all data transfers are encrypted.
• Two-factor authentication (2FA) — prevents unauthorised access to your account.
• Firewall & intrusion detection system — real-time attack prevention.
• Regular security audits — conducted by independent third-party experts.
• Data Backup — regular encrypted backups to prevent data loss.
• Restricted access — only authorized personnel can access the information they need.

As a Bangla 89 member, you have the following rights over your personal data:

To exercise any of these rights, email us at support@bangla89.com. We will respond to your request within 30 days. Identity verification may be required in certain cases.

Bangla 89 is strictly for users aged 18 and above. We do not knowingly collect data from minors or allow them to use the platform.

• Age verification is mandatory at registration.
• KYC documents are verified in cases of suspected activity.
• Any account identified as belonging to a minor is immediately suspended.
• Any data found to belong to a minor is permanently deleted.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• 📧 Email: support@bangla89.com
• 💬 Live Chat: available at the bottom right of the platform
• 🕐 Support Hours: 7 days a week, 24 hours a day

We typically respond within 48 hours. Complex matters are resolved within 30 days. Any complaint related to Bangla 89's Privacy Policy is taken very seriously.